I believe knowledge is worth sharing
At Kaiser Permanente, we are a team of health advocates, working side-by-side to do whats right for our patients. Here, I contribute my knowledge and skills and learn from those around me. If this sounds like something you believe in, consider joining us in Vallejo, California.
Assistant Medical Group Administrator (AMGA) Call Center Operations Director
In this role, you will assist the Medical Group Administrator and the physician leadership team in aligning and mobilizing people and activities to achieve Northern Californias strategy of quality and service differentiation at a competitive price. In the absence of the Medical Group Administrator, you may assume the Medical Group Administrators role and oversee the day-to-day operations, including rounds throughout the facility.
Qualifications include:
- At least five years of general management experience in a complex, multi-faceted health care setting
- Previous experience in financial management, program development, project management, and quality improvement
- Previous ambulatory care management experience strongly preferred
- Experience in managing a complex union/management environment
- Experience working with a large physician group practice managing through influence and collaboration
- A masters degree in health care, hospital, business or public administration, or a related field
- Knowledge of applicable federal and state laws and regulations related to the health care industry
- Demonstrated success in managing complex initiatives and projects with experience in the areas such as strategic planning, financial management, quality improvement, project management, human resources management, and compliance
- Previous experience with an inbound customer service call center preferred
- The ability to work in a Labor/Management Partnership environment
If you would like to hear the Kaiser Permanente story as told by our employees, watch the videos on our Careers Home Page, kp.org/jobs/video
For immediate consideration, please e-mail your resume to Toni.Groth@kp.org. Please visit jobs.kp.org for complete qualifications and job submission details, referencing job number 008072 in database P. Principals only. EOE/AA employer.
This position supports Kaiser Permanentes code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.
