California Certified Medical Assistant – Must have passed state exam (berkeley)

1. Qualifications: High school diploma or GED. Graduate of an approved Medical Assisting program. Certification though American Association of Medical Assistants or California Medical Assistants Association. CPR must be current.
   1. Experience: Minimum of 2 years demonstrated medical assisting skills in ambulatory care. Ability to work in a team environment. Willing to cross train in other department. Excellent communication skills.
      1. Knowledge: Knowledge of basic anatomy and physiology. Knowledge of what constitutes a medical emergency requiring a physician or licensed nurse?s attention. Knowledge of scope of practice of a Medical Assistant. Knowledge and understanding of medication administration. Knowledge of medical terminology. Knowledge of computers and their applications.
         1. Special Skills/Equipment: Ability to read, write, and verbally communicate effectively in English. Dosage calculation skills as proven by successful completion of medication test. Competency in basic Medical Assisting skills such as chart documentation, taking vital signs, preparing patients for exam, etc. Ability to efficiently operate office equipment, i.e. fax, photocopy machine, etc. Ability to accept, implement and evaluate change. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities paying particular attention to detail. Organizational skills are important for this position. The ability to manage multiple priorities and demands on time, while remaining calm. Excellent customer service skills are required for this position.
            1. Physical Requirements: See attached “Physical Requirements” chart.
               Job Description ? Certified Medical Assistant Page 1

1. Escort and prepare an average of 20-30 patients per day
2. Respond to an average of 30-40 phone calls per day
3. Respond to an average of 30-40 pharmacy calls per day.
4. Maintain and keep clean 2-3 exam rooms

1. Greet and escort patient to exam room in friendly courteous manner
2. Obtain reason for visit and document in the medical record, signing any chart entries
3. Obtain appropriate vital signs and document in the medical record
4. Prepare patient as needed for exam or procedure
5. Explain any procedures to the patient as may be needed
6. Assist the physician as needed with the exam or procedure, as the scope of practice allows
7. Assists the physician or other medical provider in implementing the plan of care for the patient
8. Provides patient education as directed by the physician or provider
9. Completes all order forms for x-ray, lab, ECG, etc.
10. Performs ECG?s if ECG Technician is unavailable
11. Correctly apply splints and braces as ordered by the physician or provider
12. Give treatments as ordered by physician or provider
Job Description ? Certified Medical Assistant Page 2

1. Prioritize phone messages according to acuity
2. If needed, contact patient to obtain further information to clarify the message taken by the receptionist
3. Obtain physician or provider advice on patient phone call
4. Contact patient or caller to share physician advice in a courteous, efficient and timely manner
5. Document all advice given to the patient accurately, concisely, and legibly
6. After physician approves of prescription refills, fax, or call the orders to the pharmacy
7. III. Administering Medications
8. Obtain written order from physician or provider as needed, per scope of practice
9. Draw up appropriate medications, complying with Sutter East Bay Medical Foundation policies
10. Use proper techniques and always appropriately deploy safety devices on all syringes
11. Verify patient allergies before administering the medication
12. Document administration of medication in patient medical record
13. IV. Other Duties
14. Maintains the exam rooms, nurses podium and nurses? station to ensure a clean, neat and safe environment
15. Ordering and stocking supplies
16. Obtaining and transporting specimens
17. Washing and packaging instruments and sterilizing them in department if appropriate
18. Changing solutions for use in sterilization of instruments
19. Schedule surgeries
20. Obtain insurance authorization as needed
21. Prepares all forms and requisitions as needed by the physician or other medical provider
22. Coordinates patient appointment with other clinical departments
23. Perform appropriate lab tests and document results
24. Refer nursing care beyond the scope of a Medical Assistant (M.A.) duties to a Registered Nurse (R.N.) or if not available to a physician
25. Participate in improving the quality of patient care by reporting problems to the Patient Services Supervisor
26. Other duties as assigned by supervisor
27. V. Staff Support
28. Assist in orientation of new employees in specific department
29. Attend and participates in department meetings and workshops
30. VI. Professional Development
31. Maintains professional standards and competency by attending education seminars or other professional activities
32. Maintain certification or licensure, if applicable
33. VII. Universal Criteria

1. Performs duties in a self-directed manner with minimal supervision or direction.
2. Ensures that routine and priority tasks are completed within established departmental time frames.

1. Demonstrates a clear understanding of, and consistently adheres to department and facility policies and procedures.

1. Attends and actively participates in department and facility meetings and classes.
2. Observes the departmental dress and grooming code standards and consistently wears identification badge.
3. Performs other duties as assigned by Supervisor, as long as it meets Physical Requirements
C. Attendance and Reliability
1. Sick or absent time off does not exceed the facility guidelines as outlined in the Human Resource Policy manual.
2. Provides proper notification of absence or tardiness within established departmental time frames.
D. Safety
1. Follows safety procedures, operates equipment and performs job related duties in a safe manner which prevents accidents from occurring.
2. Maintains a clean, neat and safe working environment sufficient to prevent injury
E. Compliance
1. Complies with all laws and regulations that govern the healthcare industry.
2. Complies with scope of practice for medical assistants

Required Skills:
See Above

To apply or to learn more, visit us at www.aerotek.com. Aerotek is an equal opportunity employer.
Aerotek is an equal opportunity employer.

Tagged as: I. Preparing, Medical, patient, Physician, position, Verify